We’ve got your back, always. Whenever you purchase a YU handset,
you get a warranty that covers the phone and the accessories that come
along. In this section, you will explore what warranty suits you & what it has to offer.
We've got you covered! YU devices come with extensive warranty. We have 12 months warranty on the handset, 6 months warranty on Fitness Band, 6 months warranty on out of box accessories (battery, charging adapter, USB data cable & in-ear headset) and 6 months warranty on Other Accessories like YuFit, YuPix, etc.
The warranty starts from the original date of purchase (invoice will be required as a proof of purchase).
The warranty will be void only in 3 scenarios as mentioned below:
Any kind of water damage
Any kind of accidental damage
Any kind of damage arising through wear and tear or rough usage of the product.
We provide “Carry in Service Support” to our customers in India. Customers can visit any “Authorized Service Locations” across India to get their product serviced.
Terms of Service:
Disclaimer: We will not be responsible for any handset sent out to our Central Warehouse without the Authorisation of our service team. Any such device sent will be discarded and will not be sent back.
To Check if your Pincode is covered under doorstep policy
Click here to download the complete list of cities and pincodes coverage for replacement services.
Disclaimer:We are continuously updating our service reach, keep checking this page to see latest supported location.